Last updated: October 18, 2026
These Terms and Conditions (“Terms”) apply to your use of smartplumber.com (the “Website”), operated by Smart Plumbers Inc. DBA Smart Plumbers & Rooters (“Smart Plumbers,” “we,” “us,” or “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
Licensed Contractor
Smart Plumbers is a licensed contractor in the State of California, License #980701. You can verify our license with the Contractors State License Board at cslb.ca.gov.
Website Information
The content on the Website, including service descriptions, blog articles, and plumbing tips, is provided for general information only. It is not a substitute for an on-site inspection by a qualified plumber. Plumbing, gas, and sewer work can be dangerous; if you are unsure, please contact a licensed professional. We try to keep the Website accurate and up to date but do not guarantee that all information is complete or current.
Appointments and Online Booking
Requests made through the Website, including online booking, are requests for service and are confirmed only when we confirm them with you. Appointment times are arrival windows and may change because of emergencies, weather, traffic, or other circumstances. Please let us know as soon as possible if you need to reschedule or cancel.
Estimates, Pricing, and Payment
Any estimate is based on the information available at the time and may change if the technician finds additional problems or conditions once on site. We will discuss changes with you before performing additional work. The final scope, price, warranty, and payment terms for any job are set out in your written estimate, work order, or invoice, which control over anything on the Website.
Warranties
Warranties on labor and on parts or equipment are provided as stated in your written estimate or invoice and by the equipment manufacturer. Nothing on the Website creates an additional warranty.
Acceptable Use
You agree not to misuse the Website, including by submitting false information, sending spam, attempting to gain unauthorized access, or interfering with the Website’s operation.
Reviews and Communications
Customer reviews shown on the Website are provided through third-party platforms such as Google and Housecall Pro and reflect the opinions of individual customers. If you send us feedback, you allow us to use it to improve our services.
Intellectual Property
The Website’s content, including text, photos, logos, and design, belongs to Smart Plumbers or its licensors. You may not copy, reproduce, or use it for commercial purposes without our written permission.
Third-Party Links and Services
The Website may link to or use third-party services, such as Housecall Pro for booking and Google for maps and reviews. We are not responsible for the content, policies, or availability of those services.
Disclaimer and Limitation of Liability
The Website is provided “as is” and “as available.” To the fullest extent permitted by law, Smart Plumbers is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or reliance on its content. This section does not limit our responsibilities for plumbing work we perform, which are governed by your written agreement with us and applicable law.
Privacy
Our Privacy Policy explains how we collect and use your information.
Governing Law
These Terms are governed by the laws of the State of California. Any dispute relating to the Website will be handled in the state or federal courts located in Santa Clara County, California.
Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top shows when they were last changed. Continued use of the Website after changes means you accept the updated Terms.
Contact Us
Smart Plumbers Inc. DBA Smart Plumbers & Rooters
2175 Ronald St, Santa Clara, CA 95050
Phone: 408-247-2400 / 650-967-2288
Email: info@smartplumber.com
